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Careers > Information Technology

Information Technology

Technical Support Specialist II - NYC (720)
Location: New York City, New York

Overview

The Technical Support Specialist will provide technical support to the company.

Responsibilities
  • Second line of technical support for the company including: Help Desk; application and operating systems support; user administration; Laptop/desktop configuration, deployment and support
  • Provide support to corporate desktop and network environment.
  • New PC configuration and deployment.
  • Perform hardware and software upgrades. May evaluate new and updated software packages.
  • Diagnose, troubleshooting and repair of PC, printer and other system problems.
  • Coordinating a variety of software/hardware activities that include updating and installation of software, PC installation and maintenance, compilation of a PC parts inventory and serving as a "Desktop" support person.
  • Assist employees with any and all user end technical problems and new applications of existing software.
Requirements
  • A.A.S. Or Bachelors Degree in Computer science.
  • 2 4 years tech/desktop support experience.
  • Familiar with standard concepts, practices and procedures.
  • Strong customer focused attitude.
  • Must demonstrate an aptitude with PCs using MS Windows 2000 and XP, as well as Microsoft Office.
  • Individual must work well under pressure and prioritize.
  • Be creative, proactive and independent problem solver.
Additional Information

We prefer to receive your resume in an electronic format. Please indicate your name and Harris Interactive Website in the subject line.

We regret that we can only contact those candidates that we are considering inviting for an interview.

To Apply

Please send resume and cover letter indicating Job Title, Job Code and Harris Interactive Website to:

Human Resources Representative
Job Code: 720
Harris Interactive
60 Corporate Woods
Rochester, NY 14623
Fax: 585-272-0687
E-mail: knield@harrisinteractive.com




If you have a question about a job opening you can e-mail Human Resources: jobs@harrisinteractive.com
Harris Interactive is An Equal Opportunity Employer M/F/D/V
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