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Market Research

Manager, Data Processing - (624)
Location: New York, New Jersey, or Rochester


Responsible for project fulfillment and the overall management of a team of Market Research Data Processing Programmers

Reports to Director, Research Operations

  • Manage staff for personnel issues, training and mentoring, staff development, quality control, adherence to standards
  • Monitoring of staff hours, billable/non-billable time, vacation time
  • Responsible for training and development of team members (performance appraisals, development and implementation of employee action plans), skill assessment of staff; remedial action implemented if necessary.
  • Provide project level support for offshore suppliers and research staff for outsourced jobs.
  • Use experience to make value-added suggestions and recommendations to project staff.
  • Engage with peers to ensure that there is consistency within the department
  • Serve as a role model to the staff relative to project fulfillment and problem resolution
  • Monitor work status of all team members, assign projects, resolve scheduling conflicts
  • Keep current with new developments and updates.
  • Expected to allocate 35% of time to project fulfillment
  • Manage the fulfillment of specific departmental Quality initiatives for internal and offshore teams.
  • Ensure quality measures, processes and procedures communicated to all staff in the team and are adhered to by all staff in the internal and offshore teams.
  • Bachelorís degree in related field (Mathematics, Computer Science, Information Systems, Applied Statistics) and 4-5 years of relevant work experience
  • Expert knowledge of market research software such as Quantum or SurveyCraft.
  • Good knowledge of statistics and statistical terminology.
  • Expert knowledge of the various tools, procedures and processes used to process research data
  • Proficient in Microsoft Word and Excel.
  • Ability to clearly and effectively communicate with management, employees and research staff (written
Additional Information

We prefer to receive your resume in an electronic format. Please indicate your name and Harris Interactive Website in the subject line.

We regret that we can only contact those candidates that we are considering inviting for an interview.

To Apply

Please send resume and cover letter indicating Job Title, Job Code and Harris Interactive Website to:

Human Resources Representative
Job Code: 624
Harris Interactive
60 Corporate Woods
Rochester, NY 14623
Fax: 585-272-0687

If you have a question about a job opening you can e-mail Human Resources:
Harris Interactive is An Equal Opportunity Employer M/F/D/V
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